Frequently Asked Questions
Q. What are the Crystal Kayak specs?
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Q. What are the Crystal Board specs?
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Q. Is the Crystal Kayak a 1-person or 2-person kayak?
A. Each Crystal Kayak comes with 2 seats and 2 paddles. You can easily convert it to a 1-person arrangement by simply removing a seat (it should take more than a few seconds).
Q. Why does the Crystal Kayak resemble a canoe?
A. It's a kayak/canoe hybrid. It has a flatter bottom and is wider than a kayak or canoe. It is equipped with kayak paddles, and can seat up to 2 people. It also has more storage area and legroom than a traditional kayak.
Q. Can the kayaks stack for easy storage?
A. Yes. To stack (nest) them, you'll remove the interior frame, which takes 5-10 minutes. We recommend doing this for more long-term storage plans.
Q. Do you ship to locations outside of the USA?
A. Yes. Please email sales@crystalkayak.com your product of interest and your full shipping address and we'll prepare a shipping quote for you.
Q. Do the hulls scratch easily?
A. No - as long as proper steps are taken to avoid creating conditions that lead to scratches.- ALWAYS spray down the kayak with fresh water after each use. Particulate matter is what leads to scratches....wash out salt and sand!
- NEVER drag them on the ground. When you're done using a kayak be sure to pick it up out of the water to avoid dragging on the sand/rocks/grass/etc.
Q. If scratches start to appear, is there something I can do to reduce them?
A. Yes. We offer a Crystal Kayak Hull Restoration Kit! Click here for details.
Q. I'm a little nervous about sharks. Would the Crystal Kayak or LED lights attract sharks?
A. When we were designing the Crystal Kayak, we spoke with a several Marine Biologists in Florida who confirmed that this is NOT how Sharks hunt. They hunt by sensing food (chum, blood, etc.) in the water. Even the shape of the Crystal Kayak is safer as the transparent body does not resemble any sea life shapes or other animals. Science is amazing!
Q. Why would I buy a Crystal Kayak if the water has low visibility?
A. You might be surprised! Even in waters without great clarity, you can see more than you would in a traditional kayak. Since the hull submerges a few inches below the water line, oftentimes you can't see it due to sand and other grime or debris in the water rising to the surface.
Q. Why is my Crystal Kayak hard to control? It rocks and sways.
A. Take a look at the SKEG on the back. It may have either fallen off or got damaged (usually from dragging it out of the water). Without the SKEG, the kayak will rock, sway and drift. The SKEG will keep it centered and you will have more control this way. It is still safe to use without a SKEG and will not capsize.
Q. Does the Crystal Kayak tip over easily?
A. Not easily, at all! Because of the design, it would take a lot of force to tip over entirely. Getting in and out is easy and you can slide overboard to go swimming, snorkeling, or diving. Climbing back in will also not flip the Crystal Kayak. This all takes a little practice to get used to the feel. You may get some water in the hull... just have your microfiber bailing sponge on board!
Q. What payment options are available?
A. All major credit cards (Visa, Mastercard, AMEX, DISCOVER, etc), PayPal, Shop Pay, Amazon Pay, Google Pay. Financing is also available. During checkout there is an option to complete a form for additional financing options.
Q. Why are your prices SO LOW?
A. We have taken a low-price / high-volume philosophy and are proud to make Crystal Kayaks affordable for everyone!
Q. Do you offer financing?
A. Absolutely! We have several financing programs available. When you purchase your Crystal Kayak you can be eligible for payments as low as $36 a month. Click Here for Details
Q. Are there different paddle options available?
A. Of course! Please, seee the chart below:
