What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
How does The Crystal Kayak Company protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the interenet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies"?
Will The Crystal Kayak Company disclose the information it collects to outside parties?
The Crystal Kayak Company does not sell, trade, or rent your personal information to others. The Crystal Kayak Company may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
The Crystal Kayak Company may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of The Crystal Kayak Company, our users, or others.
The Crystal Kayak Company is committed to protecting your privacy. We use the information we collect on the site to make shopping at The Crystal Kayak Company as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
The Crystal Kayak Company also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and The Crystal Kayak Company has no control or influence over their policies. Please check the policies of each site you visit for specific information. The Crystal Kayak Company cannot be held liable for damage or misdoings of other sites linked or otherwise.
Questions and Feedback
Conditions of Use
By using the webpages hosted by The Crystal Kayak Company and/or its various divisions and subsidiaries (collectively referred to as "CK" The contents of these webpages are protected by U.S. copyright laws. The materials posted on these pages by CK may be retrieved solely for your own personal, noncommercial use and may be downloaded to your own hard disk or sent to a printer solely for that purpose. In doing so, you may not remove or alter any trademark, copyright, or other proprietary notice. You may not otherwise copy, modify, or distribute the contents of these pages without the express permission of CK.
Portions of these pages provide users an opportunity to exchange ideas and information. CK has no obligation to screen, edit, or review postings, and the ideas and information posted do not necessarily reflect the views of CK. While using these pages, you may not post, transmit, or otherwise distribute any material that may be unlawful, obscene, defamatory, threatening, infringing on any copyright or other rights of others, or damaging to software or hardware. You may not advertise or solicit on these pages without CK's express permission. CK reserves the right to monitor any postings and remove any which it considers, in its discretion, to be offensive or otherwise in breach of these Terms and Conditions of Use.
CK reserves the right, which it may or may not exercise, to review, edit, or delete any material that it deems to be inappropriate or in violation of these Terms and Conditions of Use and to deny access to anyone who violates these Terms and Conditions of Use. NOTWITHSTANDING THE ABOVE, CK EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY MATERIAL COMMUNICATED BY THIRD PARTIES THROUGH THESE PAGES OR FOR ANY CLAIMS, DAMAGES, OR LOSSES RESULTING FROM THE USE THEREOF.
By posting or submitting material to these pages you represent that you have all necessary rights in and to such material; that such material will not infringe on any personal or proprietary rights of any third parties; that such material will not contain defamatory, indecent, or otherwise unlawful content; and that such material will not contain any viruses or other destructive features. You authorize CK to use and/or authorize others to use such material in any manner or medium.
You may obtain access to other sites on the Internet through these pages. By providing this service CK is not undertaking any responsibility or liability for information or publications of third parties on the Internet even if you access them through these pages.
CK MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THESE PAGES OR THEIR CONTENTS (INCLUDING, WITHOUT LIMITATION, MATERIAL COMMUNICATED BY THIRD PARTIES), WHICH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THESE PAGES. CK MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICES PROVIDED BY THESE PAGES WILL BE UNINTERRUPTED AND ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE PAGES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL COMPONENTS. CK ALSO MAKES NO REPRESENTATIONS OR WARRANTIES AS TO WHETHER THE INFORMATION ACCESSIBLE VIA THESE PAGES IS ACCURATE, COMPLETE, OR CURRENT.
IN NO EVENT SHALL CK, ITS EMPLOYEES OR AGENTS, OR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THESE PAGES BE LIABLE FOR ANY CLAIMS, LIABILITIES, LOSSES, AND EXPENSES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, SPECIAL, OR CONSEQUENTIAL DAMAGES, SUCH AS, BUT NOT LIMITED TO, LOSS OF ANTICIPATED PROFITS, BENEFITS, USE, OR DATA RESULTING FROM THE USE OF THESE PAGES, EVEN IF CK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. YOU ASSUME ALL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS PROTECTION AS YOU DEEM APPROPRIATE.
These pages are controlled and operated by CK in the United States and Canada and are intended for use within the United States & Canada. CK makes no representation that materials on these pages are appropriate or available for use in other locations. Those who choose to access these pages from other locations do so on their own initiative and are responsible for compliance with local laws. These Terms and Conditions of Use shall be construed and enforced in accordance with the laws of the of Delaware. Any action to enforce these Terms and Conditions of Use shall be brought in the federal or state courts located in Delaware.
CK reserves the right to change these Terms and Conditions of Use at any time without notice.
Digital Millennium Copyright Act Compliance
If you believe that any materials posted on this website by others infringe on the copyrights of another party, please contact us. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers. Please send a written notice describing the infringement to the following address:
The Crystal Kayak Company
98 SE 7th Street
Deerfield Beach, FL 33441
E-mail: sales@crystalkayak dot com
Your notice must include the following:
- A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of an exclusive right that is allegedly being infringed;
- Identification of the copyrighted work claimed to have been infringed or, if the claim involves multiple works at a single online site, a representative list of such works at the site;
- Identification of the allegedly infringing material on the CK website, and information reasonably sufficient to permit us to locate such material on our website;
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, or, if available, an e-mail address;
- A statement that the complaining party has a good faith belief that use of the materials in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notice is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Thank you for shopping at The Crystal Kayak Company. We sincerely appreciate your business!